Privacy Policy
Last Updated: October 2026 | Effective for all LUXURYHOMES.IN users
At LUXURYHOMES.IN, we place utmost importance on protecting the privacy, confidentiality, and data security of our esteemed clients, property seekers, developers, and investors.
1. Introduction & Overview
This Privacy Policy explains how LUXURYHOMES.IN ("we", "us", "our", or "the Platform") collects, uses, processes, stores, and safeguards personal information when you visit our website, submit inquiries for luxury real estate properties, request consultations, or communicate with our property advisors.
2. Information We Collect
To deliver a tailored, white-glove real estate discovery experience, we collect specific categories of information:
- Personal Contact Information: Name, email address, telephone number, and communication preferences provided through consultation forms, enquiry modals, or direct calls.
- Property Investment Criteria: Specific requirements such as preferred micro-markets, property configurations (Luxury Villas, Penthouses, Premium Apartments, SCO Plots), budget brackets, and expected timeline of purchase.
- Site Visit & Concierge Details: Dates, pickup locations, and times requested for chauffeured or virtual property site tours.
- Technical & Analytical Data: IP address, device type, browser specifications, page interaction metrics, search queries, and referring URLs to optimize site performance and security.
3. Purpose of Processing Your Information
We use the collected information solely for legitimate business purposes in accordance with applicable laws:
- To fulfill your inquiries and connect you with dedicated luxury property consultants.
- To provide personalized recommendations matching your luxury property criteria and investment goals.
- To coordinate complimentary chauffeured site visits and private preview appointments with accredited builders.
- To transmit verified brochures, floor plans, pricing sheets, and construction status updates upon your request.
- To maintain the integrity, safety, and security of our digital real estate platform.
4. Client Confidentiality & Data Sharing
We do not sell, rent, or trade your personal information to third-party marketing brokers. Your data is shared strictly under the following controlled circumstances:
- Authorized Developers & Channel Partners: When you specifically request booking assistance or unit allocation for a selected developer's project.
- Institutional Financial Partners: When you explicitly request home loan structuring or private banking assistance.
- Legal & Regulatory Authorities: When mandatory under applicable Indian legislation, court summons, or regulatory directives.
5. Cookies & Web Analytics
LUXURYHOMES.IN uses essential and analytical cookies to remember your location preferences, keep your session active, and evaluate browsing patterns to enhance page responsiveness. You may adjust your browser settings to refuse cookies at any time.
6. Data Security
We implement industry-standard cryptographic protocols, SSL/TLS encryption, and access-controlled databases to protect your personal information against unauthorized access, loss, or misuse.
7. Privacy Inquiries & Grievance Redressal
If you have questions regarding this Privacy Policy, wish to access or update your information, or wish to opt out of communications, please contact our Privacy Officer:
LUXURYHOMES.IN - Grievance Officer
Email: privacy@luxuryhomes.in
Phone: +91-9999063322
Office: Golf Course Road, Gurgaon, Haryana, India